Roy "KC" Clements

KC is the founder and president of the company. He has been married for 27+ years to his wife Janelle, and together they have four children and 8 grandchildren.

K.C. began working with HVAC equipment in 1988. His early years in the industry were dedicated to gaining experience and skill. After 25+ years, his customer service and technical skills are well known throughout the Michiana area. K.C. has also taught several HVAC technical classes as an adjunct faculty professor at Ivy Tech of South Bend.

K.C. plans for the future of his industry, his business, & his customers by hiring and training the next generation of service technicians. He aims to pass on his expertise & standard of excellence.

In his free time, he enjoys running, riding bikes, riding motorcycles, camping, kayaking, and spending time with his family. KC also volunteers some of his free time as a reserve LEO with the Elkhart County Sheriff's department.

Janelle Clements

Janelle serves as our company's CFO. She is the wife of K.C. and together, they have grown the business since it's start in 2000. In her capacity as chief financial officer, she has helped Michiana Indoor Comfort remain debt free since 2010, even with their planned expansion to a new commercial building in the fall of 2015.

She is also a real estate agent with Berkshire Hathaway office in Elkhart. 

In her free time, Janelle loves to bake, make homemade soaps 7 lotions, and spend time with her children and grandkids.

Janelle has volunteered her free time to teach financial responsibility classes at her local church.


Justin Clements

Justin is our lead installation technician and is the youngest of KC's sons. He attended Lincoln Tech college in Indianapolis and after graduating in 2011, came on as a part of the MICS team. Justin has been married to his wife Jamie since 2009 and they have a son and daughter.

Justin has developed a wonderful rapport with our customers and is know for his fun loving, easy going manner.

His hobbies include building motorcycles, woodworking, and boating/fishing.

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 Jamie Clements

Jamie joined the MICS family in early 2017 as an addition to our office staff. She has a background in customer service since and her organization skills & attention to detail help her manage our inventory.

Jamie is married to our lead service installer Justin since 2009 and they have a young son and daughter. 

She likes to spend her free time crafting and gardening.

Tiffany Troyer

Tiffany Troyer

Tiffany came on part time as the customer service representative for Michiana Indoor Comfort in 2013 transitioned to full time in 2014. She has a background in customer service and dispatching since 2011. Since coming on, she has risen to the position of office manager. She is also the friendly voice that answers the phone when customers call in.

Tiffany has been married to her husband Braxton since 2011, and together they have a young daughter. In her free time, she enjoys making up-cycle crafts and baking. 

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Ronald Denlinger

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Eric Lassus

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Robert Wales

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Adam Wales

Adam is the son of another technician, Robert Wales, and joined our electrical team shortly after his father in 2017.